ServiceMax Education Expert Services

From implementation planning and deployment preparation to ongoing education, ServiceMax Education Consultants help keep your training program on track. With intimate product knowledge and experience with hundreds of ServiceMax customers, our team of educators provide unique training content and methods to support even the most demanding training plans.

How We Work With You

When your training staff needs support, Education Expert Services can help. Do you need a comprehensive training plan or assistance with training materials? Our Education Consultants can propose the right program for your needs. When you work with us your ServiceMax specific questions never go unanswered. Deep product knowledge along with a full end-user training methodology is always available to keep your team of educators on the right educational path with the right mix of tools and guidance.

Our Education Expert Services program includes planning sessions, content reviews and hand-on training support:

Planning

• End-to-end and role-based training decisions
• Training rollout planning
• Adoption and communications planning
• Logistics for pre-work and post training
• Continuing education plans

Content Reviews

• Training agendas
• Instructors’ and learners’ guides
• Training presentations
  

Support

• Onsite training support
• Instructor-led and eLearning decisions
• Documentation and change control process