ServiceMax Professional Services works with you to understand your business goals, quickly design a solution, roll out foundational modules, promote adoption and ensure the complete implementation is successful, repeatable, and scalable. We are here for the full lifecycle of your ServiceMax journey.
Our project implementation methodology is undergirded by these principles:
- A best practice, business process-driven approach that enables measurement and tracking of key field service performance metrics;
- A tailored implementation approach that balances size and complexity to reduce risk;
- A foundation philosophy that allow room to grow as your business evolves;
- A focus on maximizing your return on investment and lowering your total cost of ownership.
Our implementation methodology is scalable from small companies to large global enterprises, encompassing both internal service technicians and external contractors. Together with our certified implementation partners, our Professional Services team has deployed ServiceMax to over 500 customers across dozens of industries around the globe. We support you through every stage of your service journey, including program governance, change management, implementation, integration, and education.