Complying with the law, both in letter and in spirit, is the foundation of this Code. Our success depends upon each employee operating with legal guidelines and cooperating with local, national, and international authorities. We expect employees to understand the legal and regulatory requirements applicable to their business units in areas of responsibility. We hold periodic training sessions to ensure that all employees comply with the relevant laws, rules, and regulations associated with their employment, including laws prohibiting insider trading (discussed below). While we do not expect you to memorize every detail of these laws, rules, and regulations, we want you to be able to determine when to see advice from others. If you do have a question in the area of legal compliance, it is important that you not hesitate to seek answers from your supervisor or the Legal Department.
Insider Trading
Employees who have access to confidential (or “inside”) information are not permitted to use or share that information for stock trading purposes or for any other purpose except to conduct our business. All non-public information about the Company or about companies with which we do business is considered confidential information. To use material non-public information in connection with buying or selling securities, including “tipping” others who might make an investment decision on the basis of this information, is not only unethical, it is illegal. Employees must exercise the utmost care when handling material inside information.
Proprietary Information
It is important that we respect the property rights of others. We will not acquire or seek to acquire improper means of a competitor’s trade secrets or other proprietary or confidential information. We will not engage in unauthorized use, copying, distribution or alteration of others' software or other intellectual property.
In addition, data protection is an essential element in maintaining the trust of our customers. A variety of privacy laws, regulations and numerous contracts with customers and other third parties require us to protect the security of certain kinds of information. You are expected to do your best to protect the privacy and security of all the confidential information you obtain while working at ServiceMax. Familiarize yourself with your responsibilities as provided for in our security policies, privacy policies and privacy notices to ensure that you comply with them and all applicable data protection laws and only collect, use and access confidential information and personal data as strictly necessary and authorized.
Competition
We are dedicated to ethical, fair and vigorous competition. We will sell ServiceMax products and services based on their merit, superior quality, functionality and competitive pricing. We will make independent pricing and marketing decisions and will not improperly cooperate or coordinate our activities with our competitors. We will not offer or solicit improper payments or gratuities in connection with the purchase of goods or services for ServiceMax or the sales of its products or services, nor will we engage or assist in unlawful boycotts of particular customers.
Anti-Corruption
We do not permit or condone bribes, kickbacks or other improper payments. Remember that giving or accepting anything of value that can improperly affect business decisions qualifies as a bribe. No director, officer or employee should offer, give, solicit or receive any money or other item of value for the purpose of obtaining, retaining or directing business or bestowing or receiving any kind of favored treatment. Make sure you have read, understand and apply our Anti-Corruption, Money Laundering, and Economic Sanctions Policy.
Health & Safety
ServiceMax is dedicated to maintaining a healthy environment. Our offices are designed to make your safety in the workplace our top priority. If you believe that any condition in of our offices presents a risk to personal health or safety, please contact your local facilities manager or your People/HR team representative immediately.