Moving from reactive to proactive services is not only a smart move, but may end up being your company’s key differentiator soon. Focusing on proactive services, such as preventative maintenance and remote support, can help boost customer loyalty and minimize downtime. How many of your competitors are doing that? In this webinar recap and recording, see 6 tips from our experts, John Ragsdale from TSIA and Jeremy Frank from ServiceMax, to get your company on the road to delivering proactive service to your customers:
See the full recap here:
Share this: