It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.

Keep reading for September’s top stories, covering everything from techs who protect us from forest fires to why the simplest perks (hello, quality office coffee!) can make a big difference. 

Fire on the Mountain

‘M’ Is for Management

For Pilots, Trust in Equipment (and Maintenance Techs) Is Tops

Why Seemingly Small Office Perks Matter

Welcoming an Industry Pro to the Family

The Squirrelly Side of Service