It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.

Keep reading for June’s top stories, covering everything from common recruitment blunders to a eulogy for service management approaches that just don’t work.

Eager to Hire Great People? Avoid These Mistakes.

Are Techs the Spokes Who Keep Your Entire Business Running?

Service Reporting Gone Awry

R.I.P., FSM

Drilling for Talent in Appalachia

Your Techs Are Mobile — But Are Their Tools?