Before heading out for some much-deserved R-and-R this holiday weekend, get caught up with our monthly “In Case You Missed It” series.
Keep reading for August’s top stories, covering everything from a simple 5-step enterprise AR adoption guide to team-building lessons from Red Bull’s Formula One pit crew.
The Only Enterprise AR Adoption Guide You Need
You're just getting started with #AugmentedReality? Check out this 5-Step Strategy Guide from @DirkSchart on @TheFSDigital to find out how to identify your #AR challenge, approach internal resistance, align with existing workflows and more. https://t.co/tjJbq3oCyH
— RE'FLEKT (@WeAreAR) August 6, 2019
Customer Service Shouldn’t Be That Difficult
4 Simple Service Rules Every Field Technician Should Follow https://t.co/wwc8Qg85JA via @TheFSDigital
— Suzanne Lucas (@RealEvilHRLady) August 22, 2019
Does Your Team Operate at Peak Performance?
.@redbullracing's 1.88-second pit stop world record at the 2019 German Grand Prix offers lessons in how field service teams can operate at peak performance. Great read from Anil Pai @TCS https://t.co/bMklUL5baF pic.twitter.com/sBxKTh8uR7
— FieldServiceDigital (@TheFSDigital) August 29, 2019
Back-to-School Homework for Service Leaders
Getting ready to go #backtoschool? If you're in the #fieldservice industry, @SusanTonkin has some homework for you. #AnalystFirms #AnalystReport
— ServiceMax (@ServiceMax) August 13, 2019
Recruit Techs From all Walks of Life
Run a service organization and struggling to hire skilled technicians? Stop overlooking these candidates https://t.co/N0vqP1vIXt @RisingStarRes pic.twitter.com/pZQMZGly3h
— FieldServiceDigital (@TheFSDigital) August 26, 2019
Hyken: Escape the ‘Customer-Free Zone’
Escape the Customer-Free Zone https://t.co/YGT7UB7wTL via @TheFSDigital
Even better is when [companies] require the executive to take an entire shift actually delivering the support instead of just watching it happen. This gives the executive a dose of reality. pic.twitter.com/vxUCGOP2KE
— Shep Hyken (@Hyken) August 17, 2019