1609 Search Results for: customer service

17 February 2022

Ensure Customer Service Success with Mobile Tools

Huberto Garza

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7 June 2019

Whatever You Do, Don’t Let a Customer Service Mistake Fester

Suzanne Lucas

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3 August 2018

A Recipe for Great Customer Service: Balancing Digital, Human Experiences

Shep Hyken

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2 August 2018

Consumers Have Spoken: We Must Embrace Emotional-Connection as Part of Customer Service Culture

Tom DiVittorio

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18 June 2018

The Difference Between Customer Service and Customer Experience

Shep Hyken

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21 February 2018

Mind the Customer Service Gap

Shep Hyken

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15 September 2017

It’s Time for the CFO and the Customer Service Organization to Become Friends

Chris Rosbrook

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3 May 2017

Your Techs Can Fix Customers’ Equipment. But Can They Fix a Negative Customer Service Experience?

Bill Pollock

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5 January 2016

5 Customer Service Trends You Can’t Ignore This Year

Shep Hyken

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3 August 2015

Customer Service is Like Marriage — Never Leave Angry

Shep Hyken

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8 July 2015

Customer Service Emergency? Don’t Panic and Get Giving

Shep Hyken

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12 March 2015

No Matter The Role, Customer Service Is Part of Your Job

Shep Hyken

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