Author

Christine Kent

Christine Kent brings more than 20 years of writing and journalism expertise to her work for technology, consumer and corporate organizations.

Bringing New Tech to the Field? Don’t Stay on the Sidelines.

23 July 2019

Bringing New Tech to the Field? Don’t Stay on the Sidelines.

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Trade School 2.0: A Santa Fe Training Program Fights Against Manufacturing’s Skills Gap

22 May 2019

Trade School 2.0: A Santa Fe Training Program Fights Against Manufacturing’s Skills Gap

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This Company Throws a One-Two Punch to Tackle the Talent Gap

16 May 2019

This Company Throws a One-Two Punch to Tackle the Talent Gap

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For Indian Flood Victims, Field Service Software Speeds Approval for Rebuilding Grants

5 November 2018

For Indian Flood Victims, Field Service Software Speeds Approval for Rebuilding Grants

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For Compac, Sorting a Bounty of Fresh Produce at Peak Quality Hinges on an Efficient Service Operation

16 October 2018

For Compac, Sorting a Bounty of Fresh Produce at Peak Quality Hinges on an Efficient Service Operation

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With a New Digital Service Toolkit, Westmor Industries Ditched Irksome Paperwork Once and for All

9 October 2018

With a New Digital Service Toolkit, Westmor Industries Ditched Irksome Paperwork Once and for All

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A Veteran Service Firm’s Digital Overhaul, Powered by the Cloud

19 April 2017

A Veteran Service Firm’s Digital Overhaul, Powered by the Cloud

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At Medivators, Truly Connected Service, Sales, Products

13 January 2017

At Medivators, Truly Connected Service, Sales, Products

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Metrics — Not Guesswork — Are Key to Elevating Service

26 April 2016

Metrics — Not Guesswork — Are Key to Elevating Service

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Lee Company Fights Brain Drain with Massive Smart Glasses Rollout

16 February 2016

Lee Company Fights Brain Drain with Massive Smart Glasses Rollout

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