Our Mission

To drive talent, culture, community and thought leadership programs which support diversity, equity and inclusion so we can enhance employee understanding, deliver better business outcomes and make a positive impact in the world.

Our Commitment

The systemic racism and inequality that has plagued the Black Community cannot continue. ServiceMax is committed to providing a place of opportunity and growth for Black people, as we strive to build a team that better reflects the communities we live and work in. We are committed to equal representation in the workplace and fostering a community of education and action against racial and social injustice.

Diverse Hiring Initiatives

As part of the Talent Acquisition hiring initiative, we are focusing our efforts to put diversity and inclusion at the center of our hiring process as we build a team that better reflects our desire for equal representation in everything we do.

Diverse Hiring Committees to offer a range of perspectives based on work experience and culture during the hiring process

Unconscious Bias Training required for every employee before they interview prospective candidates

Additional training for all hiring teams including webinars and other online training platforms like LinkedIn

Employee Resource Groups

Black Lives at ServiceMax

The BL@X (Black Lives at ServiceMax) Employee Resource Group works to foster networking, professional development, mentoring, education, and leadership opportunities with a focus on the recruitment, retention, learning, and promotion of Black people. We are learning from the past to foster stronger cohesion for the future at ServiceMax.

Womxn’s Network

The ServiceMax Womxn's Network is committed to enriching and inspiring womxn to advance professionally and personally. We will cultivate a spirit of collaboration and advocacy by elevating each other through networking and mentorship. By amplifying our shared voices, we will bring a higher level of diversity and inclusion to ServiceMax.

LGBTQ2S+

The ServiceMax LGBTQ2S+ Network strives to educate all members to be both allies and advocates while maintaining a safe space for each of us to grow. We will adopt a nonjudgmental attitude towards others whose opinions don't reflect our own through networking and mentorship. By being our authentic selves, we will bring a higher level of diversity and inclusion to ServiceMax.

India & APJ

Our mission is to nurture an inclusive environment for employees from diverse backgrounds, which provides them equal opportunity throughout their journey with us.

Asian Pacific Islander (API)

The ServiceMax Asian Pacific Islander (API) ERG provides a supportive and inclusive space for API employees so they can bring their whole selves to work. This group aims to cultivate both personal and professional growth through education, mentoring, professional development, and building leadership skills. Our group strives to affirm and celebrate the contributions and successes of each individual in the API community.

Corporate Social Responsibility

CSR is committed to raising awareness of important issues that affect us all. Our programs are dedicated to helping those in need and building a better future for communities across the world. We hope that by making this important commitment, we will change hearts and minds, and make a positive impact.

Race is real & should be celebrated! Like anything, it's how it's used that can be bad. We're not all the same, but we are equal. We certainly need to continue the fight for equality.

Christine
Executive Assistant

Everything is connected. While that is an overwhelming realization to the individual, our focus groups give me hope that communities can come together to work for change.

Angela
Web Developer

Our DE&I leaders are doing a great job facilitating dicsussion. These are tough topics and the openness and honesty they allow are appreciated.

Greg
Account Executive

Partnerships

Get Involved

Thank you to Angela Smith-Sly & @amberelogan for leading us through the 21-Day Challenge and creating a safe space for ServiceMaxers to share.

And thank you @ywcautah for developing accessible & impactful content. We look forward to the next 21-Day Challenge! pic.twitter.com/kQUcXmiuat
— ServiceMax (@ServiceMax) February 26, 2021

As we wrap up our 21-Day Challenge, we'd like to dedicate this program to Aldrene DuVaul, a civil rights activist that has been fighting against social injustices for 50+ years.

Her passion has served as an inspiration to our DEI leaders throughout their work on this initiative. pic.twitter.com/maLyfMO2Fj
— ServiceMax (@ServiceMax) February 26, 2021

We’re over halfway through our 21 Day Racial Equality & Social Justice Challenge.

See what our ServiceMaxers have to say so far: pic.twitter.com/581cJUvX7W
— ServiceMax (@ServiceMax) February 17, 2021

We wrapped up our 21-Day Racial Equality & Social Justice Challenge this week!

Over the last month, ServiceMaxers explored racial equity & social justice topics by reading articles, listening to podcasts & videos, & participating in weekly wrap-up conversations. pic.twitter.com/PX25GUHxxB
— ServiceMax (@ServiceMax) October 13, 2020

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