ServiceMax Presents – The Premier, Global Field Service Event

Maximize 2017

Las Vegas Encore at Wynn September 18-20

Register Now
*Early Bird Rate expires July 28th

Tokyo Toranomon Hills Forum October 17

Berlin Grand Hyatt November 7-8

Maximize Las Vegas

$425
Early Bird Registration Expires July 28th!

Agenda

Please click on dates below for detailed agenda.

Monday, September 18, 2017

Time Session
11:00AM - 8:00PM Registration Open
1:00PM - 5:00PM Industry Breakouts:
  • Oil & Gas
  • Power & Utilities
  • Medical Device Manufacturing
1:00PM - 6:00PM User Group
1:30PM - 6:00PM CSO Summit
6:00PM - 8:00PM Welcome Reception
7:30PM - 10:00PM CSO Summit Dinner
7:30PM - 10:00PM Discovery Program Dinner

Tuesday, September 19, 2017

Time Session
7:15AM - 8:30AM Registration
Training Center
Tools & Technology Showcase
7:30AM - 8:30AM Breakfast
8:30AM - 9:55AM Opening Keynote
9:55AM - 10:30AM Field Service Vision Keynote
10:30AM - 11:15AM Break
Tools & Technology Showcase
Training Center
11:15AM - 12:00PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
12:00PM - 1:00PM Lunch
Tools & Technology Showcase
1:00PM - 1:45PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
2:00PM - 2:45PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
3:00PM - 3:45PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
3:45PM - 4:15PM Break
Tools & Technology Showcase
Training Center
4:15PM - 4:45PM Service Trends: Optimization; Customization and Staffing Projects
4:45PM - 5:30PM Panel Discussion: Identifying Key Drivers in Service Transformation
6:30PM - 10:00PM Field Service Party

Wednesday, September 20, 2017 (Full Conference and Accelerated Discovery Program Passes)

Time Session
7:15AM - 8:30AM Breakfast
7:15AM - 8:30AM Tools & Technology Showcase
Training Center
7:45AM - 8:30AM Roundtable Discussions
8:30AM - 9:15AM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
9:15AM - 9:45AM Break
Tools & Technology Showcase
Training Center
9:45AM - 11:00AM Product Keynote: ServiceMax Roadmap & Advancements
11:00AM - 12:00PM Apollo 13: A Successful Failure – A discussion on leadership, communication and results
12:00PM - 1:00PM Lunch Session: MaxChoice Awards Luncheon
1:15PM - 2:00PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology
2:15PM - 3:00PM Breakout Sessions
Service
Leadership
Service
Transformation
Product
Strategy
Service
Technology


Session Tracks

Maximize 2017 features 5 session tracks to choose from.

Service Leadership

For service leaders driving change and navigating workforce, business or cultural challenges in global service organizations.

Service Transformation

For service leaders who want to learn how service can transform your business, lead to new business models or grow revenue.

Product Strategy

For customers who want to learn about exciting product innovations and upcoming product roadmaps.

Service Industry Trends

For service leaders that want to understand important issues and trends in the service industry such as customer centricity, changing workforce and safety & compliance.

Service Technology

For Service & IT professionals who want to learn how technologies such as IoT, bots, AI, augmented reality and data privacy are changing the future of field service.



Industry Specific Sessions & Tracks

New this year, Maximize will have dedicated Industry tracks on Monday, September 18th for service leaders looking to drive change within their respective industries. Join other like-minded service leaders, analysts and experts for a half day of industry-specific sessions to network and learn how you can transform your business through service. During registration you can choose which Industry Track is right for you.

Oil & Gas

The Oil and Gas business needs to stay ahead of the curve in the environment of low energy prices. Business leaders are looking to grow productivity while enabling positive cash flow. Join other service leaders in the Oil and Gas industry to discuss and uncover new tools and best practices that can increase efficiencies and decrease HSE risks across even the most remote assets.

Power & Utilities

The power and utilities industry is undergoing a profound transformation, shaped by de-carbonization, renewable energy, and the spread of distributed generation. Business leaders need to maximize power production, availability, and reliability; maintain assets safely and minimize outages; and control operating expenses—all while managing the challenges of aging infrastructure, legacy paper-based systems, and generational workforce turnover. Learn how you can empower field service professionals with modern, digital tools to transition from a reactive state to a proactive, productive model for delivering safe, reliable power.

Medical Device & Manufacturing

Life Science & Medical Equipment manufacturers build, install and maintain life-saving technologies. In the environment where strong competition and heavy regulation is the norm, companies need to prove they are the right partner to medical facilities. Uncover how your organization can significantly improve operational efficiency with constant uptime, streamline compliance documentation and unlock new revenue streams for sustainable growth.