ServiceMax Presents – The Premier, Global Field Service Event

Maximize 2017

Las Vegas Encore at Wynn 18-20 September

Tokyo Toranomon Hills Forum 17 October

Berlin Grand Hyatt 7-8 November

Register Now
*Early Bird Rate expires 8th September

Maximize Berlin

Early Bird Registration Expires 8th September!


Please click on dates below for detailed agenda.

Monday, 6 November 2017

Time Session
11:00AM - 1:00PM Registration Open
1:00PM - 6:00PM User Group
1:00PM - 6:00PM CSO Summit
6:00PM - 8:00PM User Group Reception
7:00PM - 9:00PM CSO Summit & Customer Executives Dinner

Tuesday, 7 November 2017

Time Session
8:00AM - 11:00AM Registration & Customer Training Center Open
7:30AM - 10:30AM CSO Customer Breakfast
11:00AM - 12:25PM Opening Keynote
12:25PM - 1:00PM Product Vision Keynote
1:00PM - 2:00PM Lunch in the Tools & Technology Showcase
1:00PM - 2:00PM Executive Track Lunch (Invitation Only)
1:00PM - 2:00PM CABLunch
2:00PM - 2:45PM Breakout Sessions
3:00PM - 3:45PM Breakout Sessions
3:45PM - 4:00PM Coffee Break & Tools & Technology Showcase
4:00PM - 5:00PM Guest Speaker
5:00PM - 5:30PM Customer Speaker
6:00PM - 7:00PM Cocktail reception
7:00PM - 10:00PM Maximize Gala Dinner

Wednesday, 8 November 2017

Time Session
7:15AM - 8:30AM Breakfast in the Tools & Technology Showcase
7:15AM - 8:30AM Customer Training Center Open
8:30AM - 9:45AM Product Keynote
9:45AM - 10:30AM Breakout Sessions
10:30AM - 11:00AM Break & Tools & Technology Showcase
11:00AM - 12:00PM Roundtable Sessions
12:00PM - 1:00PM MaxChoice Awards Luncheon
12:45PM - 1:00PM Closing Remarks
1:10PM - 2:00PM Breakout Sessions
2:15PM - 3:00PM Industry Breakout Sessions

Session Tracks

Maximize 2017 features 4 session tracks to choose from.

Service Leadership & Transformation

For service leaders driving change and navigating workforce, business or cultural challenges in global service organisations. Learn how service can transform your business, lead to new business models or grow revenue.

Product Strategy

For customers who want to learn about exciting product innovations and upcoming product roadmaps.

Service Industry Trends

For service leaders that want to understand important issues and trends in the service industry such as customer centricity, changing workforce and safety & compliance.

Service Technology

For Service & IT professionals who want to learn how technologies such as IoT, bots, AI, augmented reality and data privacy are changing the future of field service.