It’s impossible to stay on top of every service news story. We get it. Don’t miss a beat with our monthly “In Case You Missed It” series.
Keep reading for October’s top stories, covering everything from industrial giants like GE Power that are modernizing their service operations to the lingering scourge of recurring customer problems.
Nobody Wants Spoiled Fruit
"Reactive maintenance doesn’t work when you have trucks turning up with hundreds of bins of fruit to be processed.” — Darrell Smithson, VP of global services @Compacsort https://t.co/36W5MriX6v pic.twitter.com/LX1h7hPXc4
— FieldServiceDigital (@TheFSDigital) October 16, 2018
Tracking Power Plant Output
Efficiency and better asset monitoring have @GE_Power planning a future of productivity—and zero unplanned downtimes. https://t.co/16GViXtvK1 @ServiceMax pic.twitter.com/lOppdrYAOS
— FieldServiceDigital (@TheFSDigital) October 23, 2018
Why ‘Common Problems’ Shouldn’t Be in Your Vocabulary
Why Do Companies Ignore Customers’ Nagging Problems? https://t.co/vhHptRWMwc via @TheFSDigital #fieldservice #CX pic.twitter.com/XOkZbraXqm
— Shep Hyken (@Hyken) October 26, 2018
Hot off the Press: Latest Issue of Field Service Magazine
Check out our latest issue of Field Service Magazine for stories from @Compacsort, @SIGCombibloc, @Mainoneservice, and @CPG_Corp! #MondaysAreForMagazines @TheFSDigital https://t.co/iqockuPNfg pic.twitter.com/1aurLsk4s9
— ServiceMax (@ServiceMax) October 29, 2018
Overcoming a ‘ Now or Never’ Service Moment
When faced with a "now or never" service moment, @westmorind goes all-in with digital tools https://t.co/yFud5Veisw pic.twitter.com/mXoRZpP4bx
— FieldServiceDigital (@TheFSDigital) October 10, 2018
Step Inside Field Service Fantasy Camp
At a suburban New York City Repair Café, hobbyist MacGuyvers, self-styled Mr. and Mrs. Fix-Its, and others put their passion for tinkering to work https://t.co/2r7wcTfRzj @RepairCafe pic.twitter.com/GBU564tU2z
— FieldServiceDigital (@TheFSDigital) October 4, 2018
