B. Braun partners with ServiceMax to Master Complexity and Global Compliance

B. Braun, headquartered in Melsungen, Germany, is one of the world’s leading medical technology companies. For more than 180 years, the company has played a critical role in shaping and enriching healthcare globally by combining its pioneering spirit with product innovation. The company’s products, solutions and substantial Research and Development initiative are setting new standards in both hospital and outpatient care.

In 2016, B. Braun leveraged the ServiceMax field service management platform to transform their Global Technical Service to improve the uptime and lifespan of its products. Today, they are striving to be data driven. Focused on achieving reliable and harmonized data through a single digital platform to enable efficiency in processes, decision-making and regulatory compliance.

“We see ServiceMax as more than a software vendor. We have a strategic partnership between our two organizations, which means we work together very closely around long-term collaboration.” Philip Haller, Director IT – Product & Service Idea to End of Life, at B.Braun