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All the Buzz Around ServiceMax

Enterprise Field Service Success Starts Here

We lead the way in field service management. We continue to innovate within the industry and evolve with our customers as their needs change and grow. This drive for innovation is supported by GE Digital, which recognizes the incredible value of field service to the company’s bottom line and provides solutions that complement Predix ServiceMax. The combined power of ServiceMax with solutions such as the Predix IoT platform and APM enable our customers to transform their service from reactive break-fix model to predictive service that minimizes unplanned downtime.

Our focus is on the outcomes generated from the use of field service technology — outcomes that matter and make a positive impact on your business. For us, it’s never been just about the products; it’s about what you can gain, whether that’s more productive equipment, more efficient technicians, great customer experience or perhaps most importantly, increased revenue. The knowledge that comes with more than 10 years of experience has enabled us to help hundreds of companies around the world.

Our customers do amazing things with Predix ServiceMax technology to enhance their field service operations. Predix ServiceMax processes more than a million work orders every month, created by more than 300,000 technicians around the world, servicing more than 150 million units of equipment.

Here’s What We Deliver

Equipment-Centric Approach

Service teams all over the world are gaining deep visibility into their entire service delivery operations on ServiceMax. From equipment and contract records, to preventive maintenance and uptime, to efficiency and upsell opportunities, ServiceMax transforms field service delivery.

Solution for Big Jobs

A complete field service solution from contract entitlements to workforce optimization and scheduling with AI, to inventory and logistics, to preventive maintenance and connected field service. Achieve outstanding results for jobs of any complexity.

Cloud-based Solutions

Built on the proven Force.com Platform, customers are up and running quickly with ServiceMax in a low-cost subscription model, tightly integrated to their CRM, and can quickly take advantage of cloud innovations such as the most intuitive user experience and our partner portal. .

Mobile and Offline

ServiceMax supports technicians in the field with equipment information they need to deliver fast, comprehensive service, even when internet is not available.

Leadership

Need a Hand?

Contact Us
1-800-756-4960
ServiceMax US Headquarters
4450 Rosewood Drive, Suite 200
Pleasanton, CA 94588

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