GE Digital has Acquired ServiceMax to Extend Predix and Analytics Across Field Service Processes
ServiceMax from GE Digital

BUILDING & CONSTRUCTION EQUIPMENT

Field service management for efficient and profitable service delivery

In the competitive field of Building & Construction Services, your technicians hold the key to operational excellence and long-term business growth. Enable them to differentiate their service and open new revenue streams with real-time and mobile field service technology. With ServiceMax, technicians become your brand ambassadors empowered with installed base data at their fingertips to grow customer satisfaction, troubleshooting information to improve first time fix rates, and upsell capabilities to win more business.

Building & Construction services leaders choose ServiceMax because we deliver gains in:

Scheduling

Achieve the highest utilization of people and equipment with smart scheduling tools

Ease of Use

Equip service teams with easy to use checklists and service order tools

Efficiency

Streamline field service on cloud and mobile tools

Service

Improve customer experience with high first time fix rates

Predictive

Exceed customer expectations through proactive service with IoT

Industry Expertise

  • Building Services
  • Lifts & Elevators
  • Security
  • HVAC

McKinley Equipment gains market differentiation and improves FTF to 85%.

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Resources

Peavey Home Performance: ServiceMax Case Study

Customer Story: Peavey Performance