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Gain an advantage with a field service solution for driving up equipment uptime & services revenue

The Telecom industry is at an unprecedented crossroads. Carriers are constantly challenged to rationalize networks and offer improved and expanded services to end customers—through the use of small cells, network densification, and spectrum efficiency improvements. To thrive in this challenging environment, telecom players need to ensure high reliability of mission-critical network equipment, optimize service operations, and exceed customer expectations. ServiceMax delivers an end-to-end field service management platform to address all aspects of field service operations, so that telecom carriers and service providers can ensure high levels of equipment availability, service efficiency, and customer experience.

High-Tech companies run on ServiceMax because we deliver gains in

Efficiency

Deliver higher first time fix rates by scheduling the best technician with the right equipment.

Revenue

Increase field service revenue with real-time contract and parts information

Visibility

Improve customer experience with 360 degree customer, history and equipment visibility

Proactive

Exceed customer expectations through proactive service with IoT

Tools

Provide mobile tools that help technicians exceed customer expectations


Industry Expertise

  • Wireless & Wired Telecommunications
  • Satellite Telecommunications
  • Service Providers
QubeGB adds millions in incremental services revenue by adding extra service capacity

Select Clients

Sky
Tandem
Nomadix
QubeGB
Wireless Werks
Pearce Services