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Case Study
Nine Energy Service: Modernizing Operations and the Quote-to-Cash Process

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  • Oil & Energy
  • NAM

Nine Energy Service is a Houston-based oilfield services company that offers completions, wireline, cementing, and drilling services in North America and overseas. Nine Energy realized that their system of paper tickets and Excel spreadsheets was in dire need of modernizing. Nine Energy Service chose FieldFX as their field service solution to digitally transform their business, streamline operations and ultimately help them stay competitive in a challenging industry.

Case Study
GR Energy Services Eliminates Paper Tyranny And Streamlines Processes with FieldFX

220415

  • Oil & Energy
  • NAM

GR Energy Services is a completion and production solutions company based in Sugar Land, Texas. GR Energy began searching for a digital transformation solution when their manual processes took a toll on their business. Their main objective was to replace paper and make their quote-to-cash and operational processes more efficient.

Case Study
Trican Upgrades Ticketing System and Instantly Realizes ROI with FieldFX

220415

  • Oil & Energy
  • NAM

Trican Well Service Ltd. is an oilfield services company that operates in Calgary, Canada. In 2005, they created a proprietary ticketing system. However, as new processes and technologies arose in the oil and gas sector, their internal system became cumbersome and obsolete. So, in early 2019, they onboarded FieldFX and ushered in a new era of productivity and efficiency.

White Paper
Robust Enterprise Asset Management for Multiple Roles

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Field service companies are asset-intensive and rely on assets to stay operational. Having a tool to help with the revenue efficiency of these assets is key to profitability. FX EAM is the perfect partner for multiple roles, including maintenance managers, operations managers, inventory managers, and mechanics. The module transforms them into more efficient, productive, and highly accurate field service professionals.

White Paper
CFO Blueprint to Reduce Days Sales Outstanding

220415

  • Oil & Energy

The oilfield services industry spends millions of dollars a year generating and processing invoices. Tools and processes that optimize and automate elements of the invoicing process have the potential for a big payoff in a reduction in DSO.

White Paper
Data to Empower Business

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FieldFX takes digital data from the field and the back office and makes it accessible for reporting within FX Analytics.

Datasheet
10 Steps Service Organizations Can Take to Be Prepared for the Evolution of Field Service

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The following 10 actions are areas that organizations should prioritize to continue the path of service leadership.

Datasheet
Spark Core

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This Spark Professional Services package provides you with key functionality of the ServiceMax Core platform and is designed for fast implementation and rapid time to value. The functional scope is ideal for companies that are outgrowing manual processes and want to move to the next level of field service execution. By providing you with guard rails of prescribed processes, Spark helps you implement ServiceMax Core efficiently.

Datasheet
Spark 360

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ServiceMax Spark gives you what you need to quickly transform your service operations and reap the benefits of increased service profitability, asset visibility, and agility. With Spark 360, you will have access to all the project leadership, expertise, and services you need to successfully go live with ServiceMax Asset 360—quickly, cost-effectively, and risk-free.

Infographic
Field Service of the Future: Trends to Watch

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Take a look at the 20 trends that are essential to the survival of all industrial organizations in the competitive service business landscape.

Infographic
Total Cost of Building Business Applications: How to Create a Comprehensive ROI Calculation

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When considering to Build vs. Buy, you must consider all implications, especially those hiding beneath the surface. We created a model to help identify and uncover how far the iceberg extends under the waterline, in other words—make the hidden cost elements visible.

Infographic
Four Strategies to Improve Cash Flow

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Managing and being able to improve cash flow can be a challenging task for any energy service provider. Sometimes cash flows out of the company faster than it comes in. Improving cash flow is pertinent for a company’s long-term success. Businesses may be efficient in managing cash flow, but it’s still important to constantly improve and build on good practices to ensure continued success.

Webinar
Why the Equipment Rental Business Should Care About Digital Service Transformation

220408

  • Building & Construction
  • Machinery
  • Service Transformation
  • Customer Experience

If you're an equipment rental company, you know that a lot has changed within the rental business over the past few years. The rental market is growing year over year, and the advancement of digitalization offers huge opportunities for streamlining and improving the rental process, making renting assets much easier. However, there are still relatively few companies that have a well-developed and comprehensive digitalization program.

Webinar
Asset 360 Spring ’22 Product Release Webinar

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  • Product Launch
  • Recorded Webinar

Our Product Management, Global Customer Transformation, and Product Marketing teams discuss the highlights of the Asset 360 Spring ’22 release and share future roadmap.

Webinar
Build vs Buy - Making the Right Choice

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  • Service Transformation

Should I build my own solution, or should I purchase something packaged? This webinar will help you answer that burning question as we weigh the advantages and drawbacks of each approach.

eBook
The Power of Asset Data

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Organizations can obtain great value from increasing the availability of asset data across the organization to critical stakeholders. In a recent research project conducted by Field Service News of over 230 service leaders, those that were sharing asset data saw higher performance levels when it came to key business metrics such as revenue growth, margin attainment, and customer satisfaction.

Analyst Research
Benchmarking Report: The Impact of Asset Data Flow Beyond the Silo of Field Service Operations

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ServiceMax partnered with Field Service News in a recent research project to understand how often and efficiently asset data is used within service organizations—or does the data remain within a silo of operations which can stall or prevent innovation and digital transformation.

Analyst Research
Gartner Report: Quick Answer The Difference Between EAM and FSM

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Hear from Gartner what the similarities and differences are between EAM and FSM. This becomes especially important if you are considering an Equipment as a Service business model (EaaS).

Video
ServiceMax Live: Learn About the Power of Asset Data

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Watch our ServiceMax Live episode to learn about the power of asset data and its uses for personas outside traditional field service.

Video
ServiceMax Live: Learn What’s New in Engage and Service Board

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Learn about new features and what’s on the roadmap, how Engage and Service Board are working in lockstep with other ServiceMax products, and customer use cases & scenarios.

Video
ServiceMax Remote Triage Demo: Powered by Aquant

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With Remote Triage, service organizations find the most cost-effective solution for each failure incident and prevents unnecessary truck rolls. Watch this demo of ServiceMax Remote Triage in action.

Video
ServiceMax Live: Learn About the Newly Released IDC MarketScapes

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Learn about the 4 distinct areas IDC covers within Service Lifecycle Management, ServiceMax’s placements and strengths in each MarketScape, and the importance of asset-centricity for manufacturers.

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