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Case Study
GE Healthcare


Customers expect from GE Healthcare to expand digital offerings, know what their assets are doing, and provide predictive service. ServiceMax helps GE Healthcare exceed customer expectations every step of the way.

White Paper
Enterprise Architecture Brief: Servicemax Organization and Integration Strategy


Selecting an organization strategy is cornerstone to building your long-term ServiceMax enterprise architecture. It is one of the most foundational and architecturally significant choices that must be made – this decision will impact all future ServiceMax initiatives and designs.

ServiceMax Application Services


Change is inevitable. Your day-to-day service delivery cannot afford to stay the same when customers demand more and competitors move in. So, how do you keep your technology aligned with best practices that drive optimal outcomes for your new business plans? And, how do you continuously utilize ServiceMax innovations that keep you ahead of the competition?

[Maxpert] - Grow Service Profitability and Deliver Better Customer Experience Through Mobility


Take a deep dive on the key mobile capabilities like locating inventory visually, doing work order debrief, checking entitlements and latest labor/part prices and capture digital signature. Learn how ServiceMax is pushing the boundaries on Digital transformation of field service to help you achieve field service outcomes like growing service revenue, increasing service efficiency and improving customer experience.

[Webinar Brief] Automate and Optimize Your Field Service Processes to Boost Profitability


In a recent webinar in partnership with Nintex, we discussed how digital transformation is fundamentally changing every industry. Discover how field service organizations need to transform digitally to drive efficiency, customer satisfaction and profitability, and learn how intelligent process automation (IPA) is enabling service organizations to automate, orchestrate and optimize their processes.

Customer Story Video: Metso
Customer Story: Metso


Metso is a global industrial company that offers a variety of service and equipment for the sustainable processing and flow of natural resources in the aggregates, gas, mining, oil, paper, process, pulp, and recycling industries.