Third-Party Contractor Communities
Cost-effective contractor management,
scheduling and dispatch
When there is a spike in demand or when you need specialized skills, third-party contractors can help you meet your SLAs.
Partners represent you and need detailed information to respond on-time and deliver excellent service. Similarly, you need visibility into each partner's operation to ensure transparency. With ServiceMax 3rd Party Contractor Communities, you keep your partners close, so your customers are never too far away. With complete visibility into your service channel, your partners stay accountable not only to their schedules, but your customers’ satisfaction so you meet service demand and revenue goals stay on target.