Service schedules continuously optimized for maximum efficiency
Talented and informed dispatchers work wonders with the daily schedule – mentally balancing technician locations, skill sets, expertise, priority customers, and situation severity. But what happens when the number of technicians and work orders scale, when unpredictable requests arrive, and when Industrial IoT generated work requests come in. As complexity rises, humans need a bit of assistance – that's where Schedule Optimization comes in. Schedule Optimization from ServiceMax is an automated scheduling, workforce optimization and dispatch solution that provides the most effective allocation of your resources based on your business objectives. Your dispatch efficiency is dramatically improved, costs to schedule are minimized and your technicians are enabled to perform more jobs each day.