SPP Pumps Limited is a global manufacturer and service provider of pump systems. They have pumps installed on all continents that help distribute water, oil and sewage. Therefore, service is a big part of SPP Pump’s business. Business as usual for SPP Pumps meant service teams were bogged down with paperwork and sales had limited visibility into the customer and inventory. As SPP Pumps continued to grow, they knew their paper processes were not scalable to support revenue growth.