2022 Gartner® Critical Capabilities for Field Service Management Report
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About the Report
ServiceMax was recognized in the 2022 Critical Capabilities for Field Service Management report.
According to Gartner, ServiceMax is suitable for all use cases, most notably for equipment-centric and outcome-centric use cases. It combines its ServiceMax Core FSM platform (which includes Asset 360 and FieldFX) with add-ons for schedule optimization, collaboration, complex jobs, customer and partner portals, a customer-facing mobile app, and packaged analytics.
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