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ServiceMax Remote Triage Demo: Powered by Aquant

More efficient, accurate, & profitable
with AI-driven insights

Watch this demo of ServiceMax Remote Triage in action.

ServiceMax Remote Triage gives service organizations more options than just dispatching technicians every time a failure is reported. By applying AI to historical service data, Remote Triage understands the root causes, how they were resolved, and which parts were used. As new service requests come in, Remote Triage suggests likely solutions, ranked by their cost effectiveness.

With Remote Triage, service organizations find the most cost-effective solution for each failure incident and prevents unnecessary truck rolls.

With artificial intelligence-driven insights, resolving customer challenges has become more efficient and accurate, ultimately driving improved service profitability.

Mark Hessinger
Vice President, Global Customer Services, 3D Systems