Optimizing Parts Availability while Controlling Inventory Costs

Key Takeaways

The ability to plan and manage parts is critical to effective service delivery. Not having the right parts for the job lowers first-time fix rates and increases time to repair; carrying more parts than necessary raises inventory costs. Customers are demanding faster service responses while corporate directives are dictating less inventory. Asset-centric companies balancing these competing objectives require field-focused and service-specific parts planning, integrated with a field service management solution.

In this webinar, learn how to:

• Accelerate the delivery of Service Supply Chain transformation by leveraging the end-to-end service execution capabilities and complete view of assets
• Better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses
• Forecast part demand and optimize target inventory levels - enabling planners to stock the right number of parts and ensure that field technicians arrive at the job with the right part, the first time, every time
• Increase first-time fix rates and technician productivity, lower inventory and logistics costs, increase service level agreement compliance, and have higher equipment uptime

Our Service Experts:

Dara Sherafat

Senior Director, Global Technology Alliances, ServiceMax

Joe Kenny

VP, Global Customer Transformation & Customer Success, ServiceMax

Rohit Joshi

SVP, Supply Chain Transformation, Baxter