Key Takeaways
The ability to plan and manage parts is critical to effective service delivery. Not having the right parts for the job lowers first-time fix rates and increases time to repair; carrying more parts than necessary raises inventory costs. Customers are demanding faster service responses while corporate directives are dictating less inventory. Asset-centric companies balancing these competing objectives require field-focused and service-specific parts planning, integrated with a field service management solution.
In this webinar, learn how to:
- Accelerate the delivery of Service Supply Chain transformation by leveraging the end-to-end service execution capabilities and complete view of assets
- Better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses
- Forecast part demand and optimize target inventory levels - enabling planners to stock the right number of parts and ensure that field technicians arrive at the job with the right part, the first time, every time
- Increase first-time fix rates and technician productivity, lower inventory and logistics costs, increase service level agreement compliance, and have higher equipment uptime
Our Service Experts:

Dara Sherafat
Senior Director, Global Technology Alliances, ServiceMax

Joe Kenny
VP, Global Customer Transformation & Customer Success, ServiceMax

Rohit Joshi
SVP, Supply Chain Transformation, Baxter