Scheduling and Dispatch
Dispatchers and planners need to operate at maximum productivity to achieve the best outcomes for your service organization. Throughout the full asset lifecycle, dispatchers orchestrate all internal and external activities. That means supporting your dispatchers at every step of the field service delivery chain is key. Service Board, ServiceMax’s scheduling environment, provides comprehensive capabilities that help you improve technician utilization, service efficiency, and your customers’ experience.
Service Board’s modern layout makes work order scheduling easy. Your dispatchers will love working faster with intelligent, one-click recommendations for resources, times, and schedules. And Service Board has more to offer: a powerful search, map layers, personalized views, notifications, shift management, project scheduling, crew management, and many other features that will make your dispatchers more efficient when scheduling service work.