Proactive and Predictive Maintenance with IoT
Guarantee uptime and customer outcomes
IoT sensors on equipment are becoming more common, offering the ability for field service organizations to deliver proactive and predictive service driven by IoT insights. IoT data is a powerful way for an asset to tell service providers when maintenance is needed. This opens the opportunity for equipment manufacturers to sell equipment outcomes and uptime, instead of break-fix service.
Asset 360 supports proactive and predictive maintenance with end-to-end IoT connectivity powered by Salesforce’s MuleSoft Platform. Your developers can connect and orchestrate data on IoT devices quickly by using MuleSoft’s APIs that feature open standards and prebuilt protocols. This data can be fed into Asset 360 to trigger maintenance work orders automatically for proactive and predictive maintenance.