Manage Every Service Request with Maximum Efficiency
Leverage intelligent features to automate and accelerate your scheduling process
Built natively on Salesforce Field Service, Asset 360 is developed on standard objects to take advantage of technologies such as AI, Einstein, and IoT that are inherent in the Salesforce platform.
Asset 360 and Salesforce Field Service work together to deliver schedule optimization that seamlessly tracks from the dispatcher, to the field technician, to the asset—no integrations required. Powered by a schedule optimizer, Salesforce’s dispatcher console generates optimal schedules in real time according to your priorities and constraints.
The dispatcher console includes an appointment list, easy-to-reach scheduling actions, a dynamic Gantt chart, an interactive map, and a highly customizable interface. Schedule optimization helps you comply with service-level agreements and minimize travel time, overtime, costs, and no-shows.
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