Infographics

Field Service of the Future: Trends to Watch

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Take a look at the 20 trends that are essential to the survival of all industrial organisations in the competitive service business landscape.

Total Cost of Building Business Applications: How to Create a Comprehensive ROI Calculation

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When considering to Build vs. Buy, you must consider all implications, especially those hiding beneath the surface. We created a model to help identify and uncover how far the iceberg extends under the waterline, in other words—make the hidden cost elements visible.

The IoT: Top 10 Numbers to Know

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The Internet of Things—the connectivity of devices—has the potential to transform many industries, including field service. But it can be hard to cut through the hype; since the IoT is all about using data, why not use numbers? Here are 10 numbers to stimulate your thinking about IoT today and tomorrow.

Why Asset & Service Data Makes You Smarter

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Service Contract Leakage Almost 8% In Energy & Utilities

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Money in the Machines: The Hidden Value of Service Data

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Digital Transformation Solar System

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The Rise of Asset and Service Data Gravity

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The Big Fat Zero: Digital Focus on Zero Unplanned Downtime

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Human Error More Common in Manufacturing

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The Channel’s Next Big Cash Cow – Tackling Unplanned Downtime

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Unplanned Downtime & Customer Satisfaction: The Global Picture.

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ServiceMax commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”

Can Technology Wipe Out Outages?

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ServiceMax commissioned Vanson Bourne to conduct a global study into unplanned downtime, “After The Fall: Cost, Causes and Consequences of Unplanned Downtime.”