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Parts Logistics for Field Service

ServiceMax offers complete and comprehensive forward andreverse parts logistics capabilities. Besides managing the relevant inventory updates, field service managers, technicians, depot repair users, and warehouse operation users can manage all parts movements processes, easily and efficiently.

Servicemax allows you to create your service network and fix convoluted routing rules to automatically accelerate returns through various locations and depots. With ServiceMax:

  • Efficiently manage forward and reverse logistics for parts and product transactions such as returned merchandise authorizations , field replaceable unit returns, and other exchanges and repairs.
  • Manage and model complex distribution networks to take care of returns, including field stocking locations (FSLs) global parts depots, regional distribution centers (RDCs), in-country hubs, and third-party repair centers, etc.
  • Seamlessly handle large volumes with ease with the help of batch entitlement checks, moves & shipment and barcode-enabled receipts, .

With ServiceMax, its all possible, through one, complete field service management solution.