Without the ability to communicate and collaborate in the field, your organization is handcuffing your technicians and stifling your revenue yield. With ServiceMax's Customer portal companies can seamlessly leverage the cloud and empower customers to maximize revenues.
ServiceMax's customer portal provides various self-service capabilities to reduce operational cost while also offering choice of interaction to customers at the same time, thus changing the role of customers from mere passive recipients of service to customers expecting empowered transparency on every interaction.
Field service business process automation is no longer reactive, but proactive, collaborative problem solving, ensuring customer satisfaction all the time. ServiceMax Chatter changes the way enterprises collaborates with service topics, makes it quick and simple to work together real-time to delighting customers at all times.