Mobile and Offline Field Service
It is found that just 33% of service organizations provide mobile tools to their field workers so as to gain access to work order information and others. Technicians in order to complete their work efficiently must have access to work orders, parts information, product and customer history and more. The incredible Mobile solution from ServiceMax makes sure that crucial service information and customer data is available to you anywhere, at anytime of the day.
ServiceMax Mobile allows access to ServiceMax Suite through any mobile device - iPad, smartphone, or laptop. An important advantage of ServiceMax's solution is that both iPad app and Windows-based client work offline. This makes it easy for technicians to access information even in remote or secure locations with no Internet access. Every aspect of the ServiceMax Suite such as installed base products and specific service histories, spare part locations and service contracts is available through your mobile device.