Mobile Workforce Benefits from ServiceMax's Salesforce Platform
No other service needs the use of mobile technologies as much as the field service industry. Your mobile workforce spends 95% of their time outside servicing clients. They need crucial product and service data to conduct their tasks efficiently. ServiceMax's can help.
ServiceMax's field service architecture is completely based on the Salesforce platform. ServiceMax allows your mobile workforce to use mobile devices of their choice and stay connected through ServiceMax Mobile. It helps field service managers working on a limited capital to stop spending on expensive legacy tools.
ServiceMax Mobile helps your mobile workforce function better by offering:
- Visibility of work orders and other important tasks in a calendar view
- Automated and real-time pricing for materials and time estimations
- Innovative data authentication whilst the data entry process that ensures data integrity despite the absence of an Internet connection
- Smart Business Docs that help in generating invoices and service reports
- Access to crucial data like customer history, contacts, location, entitlement verification, repairs, product service history and warranties
Want to know how ServiceMax has helped the mobile workforce? Browse our website to read Gartner Magic Quadrant for Field Service Management