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Increase Dispatching Efficiency Using Web Based Service Dispatch Software

Dispatching a field tech to complete a particular task is complex. Your customers do not want take "no" for an answer. Is your field tech well-equipped to address customer queries? How can you ensure he has reached on time? ServiceMax's web based service dispatch software helps.

ServiceMax's Optimax is an automated dispatch and scheduling solution. Running on cloud it frees you from error-prone manual dispatch methods. Use this web-based service dispatch software to:

  • Maximize your first time fixes by allocating a skilled field worker equipped with right parts to the customer site
  • Maximize the field worker utilization rates and minimize overtime, costs through optimal fuel consumption
  • Increase service revenues by enabling your field techs to finish more work in a day
  • Free the dispatchers to concentrate on exceptions and efficiently manage bigger teams
  • Enhance customer delight through on time arrivals of field workers, multi-skill field tech matching and fast resolution times

Do you want to maximize the efficiency of your service delivery chain? Get ServiceMax.