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Iteration reviews

Timely reviews of functionality to validate that the development/build is in line with the requirements.

CUSTOMER
SERVICEMAX
CUSTOMER
What's Happening
Familiarization, validation and opportunity to request change; Development of test scripts; RACI Review; ServiceMax Readiness Videos and Field Service Analytics - Basics Training Complete
SERVICEMAX
What's Happening
Approved development (based on Statement of Work scope/requirements) built and unit test. Reviews are occurring with the customer and any fixes are documented.  Document any request for changes; review with the customer steering committee (or other core team) and if approved, a Change Order is created (even if $0); Knowledge Transfer and Training development; User Acceptance Test readiness; Test scripts reviewed (developed by customer); RACI Review
CUSTOMER
Resources
Project Manager; Subject Matter Experts
SERVICEMAX
Resources
Project Manager; Solution Architect; Global Development Center Lead; Technical Architect; Education Resource
CUSTOMER
Risks
Change Control - request for additional requirements; Lack of effective test scripts may delay User Acceptance Testing and Training Development
SERVICEMAX
Risks
Additional/modified requirements; lack of documentation; Lack of effective test scripts may delay User Acceptance Testing and Training Development