GE Power Services leverages Predix Asset
Performance Management (Predix APM) at its M&D
center to monitor 2500 assets around the world
in real-time. With Predix APM, the
team optimizes the performance of assets
by using advanced analytics to anticipate downtime before it occurs.
In addition to Predix APM, GE Power Services utilizes Predix ServiceMax for scheduling. The ServiceMax Dispatch Console was central to the strategy to make GE Power Service technicians more efficient and successful. It starts with increasing the field engineer’s applied time: by filtering technician skills and other factors, ServiceMax better matches engineers to the work—increasing their effectiveness on the job, and ultimately decreasing time spent on the job.
“We needed to accurately measure that productivity through utilization metrics and use it alongside our future demand forecasts to plan capacity and optimize costs,” according to Keisler. The combination of Predix, APM, ServiceMax, and their analytics provide a detailed understanding of operational data such as utilization and regional performance.