GE Power Service Europe saw great improvements in the ability to dispatch across the region. They increased the rate of international dispatch, where they deployed skilled technicans from one country, to another, by 2 and a half times. This powerful new capability was also supported by the easy extraction of data. Today, the team can quickly access utilization rates, request rates, and enable adaptation of team structures, allowing them to have a full and complete vision of our activities at a European and Global level.
After two years of using the platform, they saw that, at a European level, the utilization rate has increased by 5%. This is the equivalent to gaining €6 Million per year.