What Is Field Service Management?

Field Service Management is the system of coordinating a company’s resources, equipment, and employees during work activities and operations on and off company property.

This can be done in various ways, such as, but not limited to:

Managing an entire service team comes with plenty of challenges. When there are so many moving parts, it’s sometimes difficult for field service managers to keep up using their company’s current processes. ServiceMax field service management solutions can integrate data from Enterprise Asset Management (EAM) or Customer Relationship Management (CRM) systems with remote data from the field — including IoT and mobile devices — to help your field service manager effectively and efficiently manage your resources.

Your field service manager's job will only get harder as assets grow in complexity. Empower your service team by providing them with field service management that connects any asset, anytime, anywhere.