Field Workforce Scheduling

You will have to work through complicated matrixes of skill inventories, availability and schedules in order to successfully handle work orders and dispatch field technicians. It can become more perplexing if you use partner service teams together with or in place of your employees. ServiceMax makes sure that the right technician with the correct aptitude is dispatched for the job. This ensures customer happiness and improves your first call closure rates.

ServiceMax's sophisticated scheduling abilities reform the scheduling landscape with its incredible user interface that handles manual, automatic and interactive scheduling processes. Its intuitive drag and drop dispatch console leverages useable and scalable cloud computing technology to assign schedules for diverse work orders all at the same time.

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