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Field Service Manual
Glossary

Preventive Maintenance

Preventive Maintenance (PM) is planned work or proactive service.

Preventive maintenance is important beyond what you might think:

  1. Efficiency.  Wear and tear without periodic “tuning” can cause reduced efficiencies.
  2. Immediate savings for the customer and better planning for FS org. Staff planning, having the right technician available, etc.
  3. Time Savings. Often PM work takes less time than an emergency visit.