Aquant's service intelligence platform supercharges service performance by unlocking a new dimension of insight from enterprises' existing data. The platform mines and analyzes data that is scattered across different systems, hidden in free text, and locked in the minds of the enterprise's most experienced people. In only days, Aquant pulls that information from all these sources, executes Natural Language Processing algorithms to convert the free text into structured data, and applies machine learning to all that newly mined data. Then, it's easy for your organization's experts to validate and optimize those findings based on their tribal knowledge. Through Aquant's Intelligent Triage product, teams get automated answers to their customer queries, all from your organization's existing data. As a result, your team will improve first time resolution, optimize service team performance, mitigate risk, and drive exceptional customer experiences.