PLEASANTON, CA — Oct 15, 2013 —
ServiceMax, the leading field service management solution for a new era of business, today announced it will be a platinum sponsor of salesforce.com's Dreamforce 2013 conference. The conference will be held Nov. 18-21, 2013, at the Moscone Center in San Francisco. ServiceMax offers the first and only complete suite of cloud-based, mobile and social field service technology, helping companies perfect service delivery and transform their field service organization into a true business growth and revenue driver. ServiceMax will be in booths 401 in the West Hall and 1518 in the North Hall of the Cloud Expo.
"There are more than 5.4 million field service professionals in the U.S. alone, and ServiceMax''s goal is to ensure field service is front and center at this year's Dreamforce," said Dave Yarnold, CEO of ServiceMax. "Field service has become a strategic, profitable business driver at so many companies, and ServiceMax is looking forward to showing the salesforce.com community how mobile and social technology can help them tap the massive opportunity within their field service organization to truly become a customer company."
"Businesses around the world are turning to social and mobile cloud technologies to create deeper connections with their customers," said Lynn Vojvodich, chief marketing officer, salesforce.com. "Dreamforce attendees will experience firsthand how working with salesforce.com and partners such as ServiceMax can accelerate their transformation into customer companies."
Dreamforce 2013 is the world's largest vendor technology conference, and expects more than 120,000 people to register to attend this year's 11th annual conference and experience the power of social and mobile cloud computing and connect with their customers in a whole new way. With more than 1,100 sessions and 350 cloud companies in the expo, attendees can participate in interactive sessions, hands-on training with cutting-edge technology, thousands of live demos and unparalleled networking. In addition, Dreamforce welcomes special guests Sheryl Sandberg, COO of Facebook; Marissa Mayer, President and CEO of Yahoo!; and Deepak Chopra, Founder of The Chopra Foundation. Dreamforce 2013 offers attendees everything they need to accelerate their customer company transformation in four days, under one roof.
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There are more than five million field service technicians in the United States alone, yet today there is no standard technology for managing the way companies of all types and stripes empower them to truly delight their customers in the field. ServiceMax is rethinking field service and delivering on the promise of cloud and mobile software, powering a new era of field service experiences for their customers’ customers. The impact of ServiceMax is simple: lower costs, greater efficiency, happier customers; all while increasing revenue. ServiceMax has helped customers on average increase productivity through mobile by 26 percent, service revenue by 22 percent, and customer satisfaction by 15 percent. ServiceMax customers include large enterprises such as Coca-Cola Enterprises and Elekta, and smaller businesses like McKinley Equipment and Kinetico. Based in Pleasanton, California, they are a company of innovators, thinkers, and doers who care passionately about changing the world of field service. To learn more, please visit www.servicemax.com.