ServiceMax Certification validates application expertise to help administrators highlight in-demand skills and configure and maintain the application. Start your ServiceMax Administrator certification journey to showcase your foundational understanding of the ServiceMax product. Continue your certification path and widen your product knowledge by becoming a ServiceMax Advanced Administrator. 


Certification Course Offerings

Looking to certify in the ServiceMax Core product? We offer two certification levels for administrators: introduction and advanced.  Start your journey by successfully completing the SVMX101 Core Certification Course and Exam before moving on to SVMX201 Advanced Administration.

Register for an upcoming Instructor-led class or sign up for Self-paced certification today!

SVMX101: Introduction to ServiceMax Core Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax Core functionality
  • Designed to assist with the initial setup and management of the application
  • One SVMX101 certification exam attempt included with registration
  • Certification must be maintained by completing regular maintenance exams: view maintenance schedule here
  • Version: ServiceMax 21.2 & Lightning UI
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or equivalent knowledge
View Agenda

SVMX201: Advanced ServiceMax Core Administration

  • Prerequisite: Successful completion of SVMX101 Core Certification Exam
  • Advanced-level course
  • Best suited for seasoned administrators and implementors
  • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
  • development and ongoing maintenance
  • One SVMX201 Exam attempt included with registration
  • Version: ServiceMax 21.2 & Lightning UI
View Agenda

Instructor-Led Classes

Get in-depth training from our experts in live interactive virtual classes.

SVMX101 Introduction to ServiceMax Administration in Lightning Experience covers ServiceMax Core out-of-the-box fundamentals and best practices for the basic setup, configuration and maintenance of a ServiceMax Core environment. We recommend completing this course before starting a ServiceMax deployment or when taking over an existing deployment. It is a must for new admins!

In order to fully prepare for your course, registration closes 2 business days before the start of the workshop. Check your email for more information.



SVMX101 Introduction to ServiceMax Core Administration
Class Schedule

TYPE DATES TIME LOCATION PRICE
Virtual Workshop Oct 17-21, 2022 12:00pm-5:00pm US Eastern Zoom Webinar $500.00
Virtual Workshop Dec 5-9, 2022 12:00pm-5:00pm US Eastern Zoom Webinar $500.00


SVMX201 Advanced ServiceMax Core Administration
Class Schedule

TYPE DATES TIME LOCATION PRICE
201 Virtual Workshop* Oct 24-28, 2022 12pm-5pm US Eastern Zoom Webinar $800.00
201 Virtual Workshop* Jan 9-13, 2023 12pm-5pm US Eastern Zoom Webinar $800.00
*Completion of SVMX101 certification exam is required before attendance in an SVMX201 course



Self-Paced Certification

More information about the exams can be found here

COURSE TITLE PRICE DESCRIPTION REGISTER
SVMX101 Self-Paced Certification $200.00 This course includes 1 year of access to self-paced tutorials plus one exam attempt to earn a ServiceMax Certified Administrator credential.
SVMX201 Self-Paced Certification* $200.00 This course includes 1 year of access to self-paced tutorials plus one exam attempt to earn a ServiceMax Certified Advanced Administrator credential.
*Completion of SVMX101 certification exam is required before beginning SVMX201 certification



Maintain Your Certification

For certification maintenance information, click here.

Questions? Contact us at product.training@servicemax.com