ServiceMax Certification validates application expertise to help administrators highlight in-demand skills and configure and maintain the application. Start your ServiceMax Administrator certification journey to showcase your foundational understanding of the ServiceMax product. Continue your certification path and widen your product knowledge by becoming a ServiceMax Advanced Administrator. 

Certification Course Offerings

Looking to certify in the ServiceMax Core product? Start with SVMX101 Core Certification Course and Exam.

Introduction to ServiceMax Core Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax core functionality
  • Designed to assist with the initial setup and management of the application
  • Version: ServiceMax 21.1 & Lightning UI
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or equivalent knowledge
View Agenda

Advanced ServiceMax Core Administration

  • Advanced-level course
  • Best suited for seasoned administrators and implementors
  • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
  • development and ongoing maintenance
  • Version: ServiceMax 21.1 & Lightning UI
  • Prerequisite: Successful completion of SVMX101 Core Certification Exam
View Agenda

Instructor-Led Classes

Get in-depth training from our experts in live interactive virtual classes.

SVMX101 Introduction to ServiceMax Administration in Lightning Experience covers ServiceMax Core out-of-the-box fundamentals and best practices for the basic setup, configuration and maintenance of a ServiceMax Core environment. We recommend completing this course before starting a ServiceMax deployment or when taking over an existing deployment. It is a must for new admins!

From now through the end of April 2022, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

In order to fully prepare for your course, registration closes 2 business days before the start of the workshop. Check your email for more information.

COURSE TYPE DATES TIME LOCATION PRICE
ADVANCED SERVICEMAX CORE ADMINISTRATION
(SVMX201)
Virtual Workshop Nov 22-26, 2021 12:30pm-5:30pm India IST Zoom Webinar $800.00 $640.00
INTRODUCTION TO SERVICEMAX CORE ADMINISTRATION
(SVMX101)
Virtual Workshop Feb 7-11, 2022 12pm-5pm US Eastern Zoom Webinar $500.00 $400.00
INTRODUCTION TO SERVICEMAX CORE ADMINISTRATION
(SVMX101)
Virtual Workshop Feb TBD, 2022 12:30pm-5:30pm India IST Zoom Webinar $500.00 $400.00
ADVANCED SERVICEMAX CORE ADMINISTRATION
(SVMX201)
Virtual Workshop March TBD, 2022 12:30pm-5:30pm India IST Zoom Webinar $800.00 $640.00
ADVANCED SERVICEMAX CORE ADMINISTRATION
(SVMX201)
Virtual Workshop Apr 4-8, 2022 12pm-5pm US Eastern Zoom Webinar $800.00 $640.00

Certification Exams

SVMX101 Core Certification Exam

  • The first of two ServiceMax Core administration certifications
  • Certification must be maintained by completing regular maintenance exams: view maintenance schedule here
  • Instructor-led course enrollment includes one SVMX101 certification exam attempt
  • With Self-paced course enrollment, exam must be purchased separately

SVMX201 Core Certification Exam

  • Advanced ServiceMax Core administration certification
  • Prerequisite: Successful completion of SVMX101 Core Certification Exam 
  • Instructor-led course enrollment includes one SVMX201 certification exam attempt
  • With Self-paced course enrollment, exam must be purchased separately
COURSE TITLE PRICE DESCRIPTION REGISTER
SVMX101 Certification Exam: Introduction to ServiceMax Administration $200.00 This is the exam to earn a ServiceMax Certified Administrator credential. One attempt per purchase.
SVMX201 Certification Exam: ServiceMax Advanced Administration $200.00 This is the exam to earn a ServiceMax Certified Advanced Administrator credential. One attempt per purchase.

Self-Paced Certification Courses

COURSE TITLE PRICE DESCRIPTION REGISTER
Introduction to ServiceMax Core Administration (SVMX101-Self-Paced) NO COST Start your ServiceMax certification journey by taking this introductory course where you will learn the core administrative features and basic skills through real-world scenarios and hands-on exercises.
Core Version: 21.1 Lightning UI
Signup for Litmos to gain access
Advanced ServiceMax Core Administration (SVMX201-Self-Paced) NO COST Continue your ServiceMax certification journey by taking this advanced course where you will build on the core administrative features and skills you learned in Introduction to ServiceMax Core Administration.
Core Version: 21.1 Lightning UI
Signup for Litmos to gain access

*Exam registration not included

Maintain Your Certification

For certification maintenance information, click here.

Questions? Contact us at product.training@servicemax.com