Artificial Intelligence Scheduling

Artificial Intelligence (AI) Scheduling Software

In field service, getting the right technician for the job is a critical component. Leveraging the opportunities and trust a technician has with customers can be an ideal way to promote new services, products or solutions. But before that, proper scheduling is a critical foundation for any successful field service operation.

New Possibilities With ServiceMax Copilot

Access knowledge, automate manual tasks, and leverage ServiceMax data with our natural-language AI model.

ServiceMax AI powers a natural-language AI assistant that helps technicians, dispatchers, and service teams in context of their day-to-day work. ServiceMax Copilot includes skills that remove manual tasks and reduces time spent searching for information.

Optimize Work and Schedules

Dispatchers and planners need to operate at maximum productivity to achieve the best outcomes for your service organization. Throughout the full asset lifecycle, dispatchers orchestrate all internal and external activities. That means supporting your dispatchers at every step of the field service delivery chain is key.

Learn how you can analyze availability, schedules, and routes for optimal resource allocation.