ServiceMax from GE Digital

COMPREHENSIVE FIELD SERVICE MANAGEMENT PLATFORM

SERVICEMAX PRODUCT OVERVIEW

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ServiceMax is a comprehensive, cloud-based, and mobile enterprise solution that manages the service delivery end-to-end process. It empowers manufacturers and service providers to grow service revenues, increase service efficiencies, improve customer experience and address compliance requirements.



FIELD SERVICE BUSINESS PLATFORM

INTERNET
OF THINGS
WORK PLANNING & SCHEDULING
TECHNICIAN ENABLEMENT
WORK ORDER
DEBRIEF
ENTITLEMENTS & LOGISTICS

INSTALLED BASE

CORE TECHNOLOGY

OPTIMIZATION ENGINE
ENTITLEMENTS ENGINE
SERVICE FLOW ENGINE
MOBILE, OFFLINE & SYNC ENGINE
REPORTING
ENGINE
ANALYTICS
& INTEGRATIONS

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Field Service Management Software 

ServiceMax Value Added Products

Additional products to help you increase your field service advantage.

Connected Field Service

Elevate to proactive service for greater productivity and better products.

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Schedule Optimization

Take Advantage of world-class optimization that's part of a complete field service management solution

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Service Performance Metrics

Achieve your goals with field service metrics that help you make the right decisions.

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Customer & Partner Communities

Grow your business with customer self-service and partner visibility and access.

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See the Business Impact

Video
Case Study - Video - MilliporeSigma

Customer Story: MilliporeSigma

See how Millipore Sigma transformed field service with ServiceMax. Service managers at Millipore Sigma discuss their process in selecting a field service application and the resulting implementation of ServiceMax.

Webinar

ServiceMax Drives Revenue, Customer Satisfaction and Productivity

As service operations become more connected through mobile, cloud, and IoT, technicians in the field will play an even more integral role in driving the customer experience, growth, and productivity.

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Learn how ServiceMax Field Service can help you perfect field service, grow revenue and delight your customers.