Analyst Research
210908
“Other providers measure themselves against the Leaders and emulate their strategies and tactics. Leaders demonstrate market strength, based on installed-base depth, and they affect market trends in terms of all the criteria by which they are evaluated. Leaders’ software users often consider that they are gaining a competitive advantage over others in their industry.” *Gartner, “Magic Quadrant for Field Service Management”, 31 August 2021, Jim Robinson, Naved Rashid