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Field Service Management

When your customers experience appliance downtime due to a failed part or short, your opportunity to gain even greater customer loyalty rises. ServiceMax empowers your technicians to get to a customer site quickly after learning of an issue, and provides them with the ability to notify a stressed out customer of an estimated arrival time while enroute.               

You can now turn your customers' appliance headaches into hassle-free solutions with ServiceMax's cloud-based solution that helps streamline scheduling and dispatch, improve contract and parts management, and enhance your technicians mobile capabilities.