Streamline Service Delivery Chain using Field Service Engineer Management Software
Field service engineers balance technician utilization with dispatch. They ensure that their field techs add to service revenues by accomplishing more work by cutting down on unnecessary travel. The core objective here is to provide customer delight and maximize profits. ServiceMax’s cloud-based field service engineer management software helps.
Using ServiceMax’s field service engineer management software users can function on a cost-efficient subscription model. This software streamlines service delivery by providing:
- Contract entitlements- Increases revenue by maximizing the contract renewals and averting any warranty leakage
- Inventory management – Reduces the inventory expenses by minimizing write-offs and parts leakage
- Analytics – Generates meaningful dashboards and reports for smart and fact-based decisions
- Social networking tools – Offers customer satisfaction and increases the chances of first time closure
- Scheduling – Develops, allots, updates and debriefs work orders
Ever imagined flawless field service? Make it possible with ServiceMax.