Field Service Management
The main task of a field tech is to respond fast to consumer requests and problems effectively and ensure customer delight. It is a complicated task and needs a perfect matrix of availability, skilled inventories and schedules to efficiently manage the work orders and dispatch field techs accordingly. Using ServiceMax you can send the appropriate field worker to accomplish a job and increase your first time fixes.
ServiceMax offers advanced scheduling capabilities that has an excellent UI and helps to manage all kinds of scheduling processes. You can manage schedules for both your partner techs as well as employees. ServiceMax helps you leverage a scalable cloud environment to allocate and create schedules for many field work orders through an intelligent Dispatch Console. ServiceMax improves your field service delivery process and helps you capture revenue opportunities.
ServiceMax holds the future of advanced field service. It is a compact field service solution that offers mobile applications using which companies can gain unprecedented capabilities to maximize profits and offer customer delight.