Generator Repair & Maintenance Service Software
With approaching hurricane and flood seasons, effectively using your technicians is the key to generator field service success. But allocating tasks to field techs is not everything. You need to determine how much time field techs spend on traveling, filling out paperwork and in van transit. To attain efficiency you need to:
- Ensure your generator field techs don’t have unfeasible schedules
- Ensure that the total cost of scheduling is reduced without affecting customer satisfaction
- Ensure customer appointment time windows are catered to
Using ServiceMax’s advanced scheduling solution you can redefine generator scheduling seamlessly. Our generator service software manages manual, automatic and interactive scheduling processes. The software runs on cloud, allowing you to create and allocate generator service schedules for multiple work orders. You can minimize the “mean time to repair” and increase the first time fix rates by dispatching the apt field tech to the job. ServiceMax also helps you fulfill consumer SLA commitments on time.
To learn more about this and the whole field service management suite, schedule a demo today.