ServicePulse Transforms Your Company into a Great Service Organization
Want to transform your service company into a great service organization? You must ensure that you are dispatching the best field techs, offering the latest technologies and ideas on every service call. ServiceMax offers help.
ServicePulse from ServiceMax is much more than a social network and changes the way your organization communicates regarding field service topics. ServicePulse helps your company evolve into a great service organization by:
- Enhancing the first time closure rates and offering customer delight by allowing field techs to receive feedback on queries whilst on a customer site
- Improving your field tech productivity and utilization by allowing real-time access to field service experts from mobile phones
- Promote meaningful relationships all over the distributed teams irrespective of the partner team members or employees
- Bringing down the field worker training time by using organic knowledge bases
- Helping you arrive at smart and fact based decisions
Do you want to maximize the first time fixes up to 18%? Partner with ServiceMax.