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PRODUCT OVERVIEW

ServiceMax Helps You Increase Revenue from Existing Customers

Do you want to increase revenue from existing customers? For this your existing customers must be serviced efficiently with timely arrivals and fast resolution times. Furthermore, new age customers want to log in issues and check the same data online. ServiceMax’s customer and partner portals can help.

Partner and customer communities ensure transparency, boosts customer loyalty and increases revenue from existing customers. Use ServiceMax to:

  • Enable your consumers to generate service requests depending on their availability
  • Enable the customers to have access to solutions applicable to their installed products
  • Offer customers the direct visibility of field work orders, service history and case history
  • Accurately track your partner activities, comprising parts request, work orders and returns
  • Offer partners real-time inputs on the state of field service functions and the success metrics

Are you keen to maximize your service revenue by 22%? Get ServiceMax.